business
Craig Giesecke: How to read online restaurant reviews (salt, please)
|
One of my hobbies, I guess you could call it, is going online to take a look at the various reviews of various restaurants and other businesses I know on social media and review sites like Yelp!, Urbanspoon and TripAdvisor. It’s not that I use these guides so much for choosing where I want to go, since I’m entirely capable of determining that for myself based on personal experience. It’s just that some of the amateur reviews are so beautifully written (“the place has the ambiance of the Arizona Dept. of Corrections”), while others bear witness to what can be the sheer cluelessness of the reviewer. Having worked as a reviewer and having been reviewed on such sites and by professionals, I can tell you each of the sites has its good and bad points.